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GENERAL TERMS AND CONDITIONS OF SALE


1. PREAMBLE These general terms and conditions of sale (GTC) govern the relationships between the company Lodixa, whose head office is located at [address], and any natural or legal person (hereinafter referred to as "the Client") making a purchase of products or services via the website.​

2. PURPOSE These GTC define the rights and obligations of the parties in the sale of physical products, digital products, and services offered by Lodixa.​

3. ACCEPTANCE OF TERMS Any order placed with Lodixa implies unconditional acceptance of these GTC. These terms prevail over any other document unless otherwise agreed in writing. 
Lodixa reserves the right to modify these GTC at any time. The modifications will be applicable as soon as they are published on the Lodixa website.

4. PRODUCTS AND SERVICES The products and services offered are described as accurately as possible. Lodixa reserves the right to modify its range of products and services at any time.

4.1 Cancellation and Modification of Services Any service contract interrupted by the Client will be charged at Lodixa’s standard hourly rate, up to the project’s total amount.

5. PRICES Prices are indicated in Canadian Dollars ($), excluding taxes and delivery fees. Lodixa reserves the right to modify its prices at any time, but products and services will be billed based on the rates in effect at the time of the order.

6. ORDER The Client may place an order via the website or by email. Any order is final and binding upon confirmation by Lodixa.

6.1 Client Commitment The Client agrees to provide accurate and complete information when placing an order. Any error or omission in the information provided by the Client shall not be the responsibility of Lodixa in the event of delay or failure of delivery.

7. PAYMENT Orders may be paid by credit card, bank transfer, or any other method accepted by Lodixa. In case of non-payment, Lodixa reserves the right to cancel the order.

7.1 Retention of Ownership Products remain the property of Lodixa until full payment of the price by the Client.

8. DELIVERY Physical products are delivered to the address provided by the Client when placing the order. Delivery times are indicative and do not constitute a binding commitment. Digital products are accessible immediately upon payment confirmation.

9. RIGHT OF WITHDRAWAL In accordance with applicable legislation, the Client has a 14-day period to exercise their right of withdrawal for physical products. This right does not apply to services already performed or to downloaded digital products. Return costs are the responsibility of the Client.

10. WARRANTIES AND LIABILITY Products are covered by legal warranties of conformity and hidden defects. Lodixa shall not be held responsible for any damages resulting from improper use of the products or services.

11. INTELLECTUAL PROPERTY All elements of the website and digital content are the exclusive property of Lodixa and are protected by copyright. Any reproduction or distribution without authorization is prohibited.

12. PERSONAL DATA The collected information is processed in accordance with current data protection regulations. The Client has the right to access, rectify, and delete their data.

13. FORCE MAJEURE Lodixa shall not be held liable for any failure to fulfill its obligations due to an event of force majeure.

14. DISPUTES AND APPLICABLE LAW These GTC are governed by Canadian law. Any dispute shall be submitted to the competent courts of Lodixa's registered office, unless otherwise required by law.

15. CONTACT For any questions or complaints, the Client may contact Lodixa at the following address: info@lodixa.com.