Last update: March 4, 2026
At Lodixa Inc., we place great importance on protecting your personal information. This privacy policy explains what information we collect, how we use it, and how we protect it when you use our website or services.
1. Information we collect
We may collect certain personal information when you:
fill out a form on our website
contact us by email, phone, or text message
use our services or request information
The information that may be collected includes, in particular:
first and last name
email address
phone number
company or property name
property address
billing information
information provided in your messages or requests
technical information related to the use of the site (IP address, browser, etc.)
2. Use of Information
The information collected may be used to:
respond to your requests for information
provide our services and related communications
send notifications related to your account or services
send information about our services, events, or updates
marketing communications
improve our website and services
ensure the security and proper functioning of our systems
We do not sell or rent your personal information to third parties.
3. Communications
By providing your contact information and using our website or services, you agree that Lodixa Inc. may communicate with you through various means, including:
Email communications
We may send you emails in order to:
respond to your requests for information
provide information related to our services
send important notifications about your account or services
inform you about updates, events, or new offers related to Lodixa
You may unsubscribe from email marketing communications at any time by using the unsubscribe link included in these messages.
Telephone communications
We may contact you by phone to:
respond to your requests for information
provide support or follow-up regarding our services
discuss solutions or services that may meet your needs
SMS communications
If you provide your phone number and agree to receive communications, Lodixa may send you text messages (SMS) regarding:
answers to your requests
notifications related to your services
event or activity reminders
occasional information about our services
The frequency of messages may vary.
Messaging and data fees may apply depending on your mobile provider.
You can unsubscribe at any time by replying:
STOP
to a received message.
For assistance, you can reply:
HELP
or contact us.
4. Consent
By submitting your information via our website or forms, you consent to the collection and use of your information in accordance with this policy.
You may withdraw your consent at any time by contacting us.
5. Sharing of information
We may use certain third-party service providers to ensure the operation of our services, including:
web hosting providers
messaging and communications services
service analysis or management tools
These suppliers only have access to information to the extent necessary to provide their services.
6. Protection of information
We implement reasonable technical and organizational measures to protect your personal information against:
lunauthorized access
loss
misuse
unauthorized disclosure
However, no data transmission over the Internet can be guaranteed to be 100% secure.
7. Data retention
Personal information is retained only for as long as necessary to:
achieve the purposes for which it was collected
comply with our legal obligations
8. Your rights
You may request at any time:
access to your personal information
the correction of inaccurate information
the deletion of your information where applicable
To exercise these rights, please contact us atinfo@lodixa.com.
9. Cookies and tracking technologies
Our website and portals may use cookies and other similar technologies to improve the user experience and analyze site usage.
Cookies are small files stored on your device when you visit a website. They can be used to:
- ensure the proper functioning of the website
- remember certain user preferences
- analyze traffic and site usage
- improve our services and content
We may also use third-party analytics tools to better understand how our site is used.
You can configure your browser to refuse certain cookies or to be notified when a cookie is sent. However, some features of the site may not function properly if cookies are disabled.
10. Links to external sites
Our website may contain links to third-party websites. Lodixa is not responsible for the privacy practices, content, or policies of these external sites.
We encourage you to review the privacy policies of these sites when you visit them.
The domainslodixa.comandlodixa.caand their subdomains are operated and owned by Lodixa Inc. and are subject to this privacy policy. Any reference to our website in this policy includes these two domains.
11. Data transfer and hosting
Some information we collect may be processed or hosted by service providers located outside of your province or country.
These providers may include hosting, communication, analytics, or service management services.
When we use such providers, we take reasonable steps to ensure that your personal information is protected in accordance with applicable privacy protection laws.
By using our site or services, you acknowledge that your information may be transferred and processed in other jurisdictions when necessary to provide our services.
12. Changes to this policy
We may modify this privacy policy from time to time to reflect changes in our practices or legal obligations.
The date of the update will appear at the top of this page.
13. Contact us
For any questions regarding this privacy policy or the management of your personal information, you can contact us at:
Lodixa Inc.
Email: info@lodixa.com
Phone: (587) 287-3020