Renting out your cottage or vacation rental is much more than just offering a place to stay. It's offering an experience. And to ensure that this experience is successful for both you and your travelers, trust and communication are essential.
Here are four simple tips to promote calm and professional exchanges with your guests.

Clear rules to avoid misunderstandings
Before your guests arrive, take the time to let them know your house rules:
- Instructions for garbage and recycling
- Operation of the spa, BBQ, or fireplace
- Precautions with animals, neighbors, or noise
- Liability in the event of breakage
📝 Tip: Use a digital welcome guide to centralize all this information (like the ones we create at Lodixa!).

Preparing a welcoming space means making people want to take care of it.
Clean, tidy, and welcoming accommodation sends a strong message: you care about your space. In return, your guests will naturally feel inclined to respect it.
Consider adding a few thoughtful touches: soap, coffee pods, nicely printed instructions... These little extras can make all the difference to your reviews.

Communication, a powerful ally
Respond quickly to questions before and during the stay. Please feel free to:
- Remind passengers of the rules when sending arrival instructions.
- Provide a local contact if necessary
- Request confirmation that instructions have been read
A well-informed guest is a confident and more independent guest.

A well-managed exit is the last impression that counts.
The end of the stay is just as important as the arrival. A clear departure procedure helps to avoid oversights or misunderstandings, while leaving a good impression.
Please indicate:
- The departure deadline
- Actions to be taken (dishes, trash, thermostat, etc.)
- Where to leave the keys or how to lock up the accommodation
💬 Pro tip: send these instructions the day before departure via text message. A smooth departure greatly contributes to a positive review.
In conclusion
The success of a stay does not depend solely on the comfort of the mattress or the view from the spa. It also depends on the relationship of trust you establish with your guests.
At Lodixa, we support you in this process with:
- Our personalized guides for your guests
- Our starter kit for new hosts
- Our OptiChalet Servicefor accommodation already in operation
Want to rent with peace of mind? Start by putting the right tools in place.
👉 Discover our solutions for homeowners